Whether it is on mobile or desktop, you should have already noticed a lot of chat-bot integration for fun on messaging applications or for customer relationship management. By 2020, most of the digital interactions will be with voice chatbots, which will be integrated with machine learning & artificial intelligence on the background to serve better output. Level 1 customer service helpdesks will mostly cease to exist.
Technology is playing a big role in shaping our future, considering how far we have come thanks to it. These technologies are giving us immense power to do things we couldn’t in the past. With everyday passing by, the human race is more and more dependent on technology, be it smartphones, artificial intelligence or anything the Internet facilitates. Machines and technology have changed our lives and will continue to bring interesting developments in the near future.
A few weeks ago, I met a woman (let’s call her Andrea) who doesn’t believe transgender people deserve special protections, either at her company or under the law. She made this clear during an industry conference on discrimination and diversity. The moderator had been explaining how many Fortune 500 firms were adopting policies on restroom usage with the goal of inclusivity, when Andrea suddenly interrupted her.
Looking back, 2017 was a significant year for technology. Consider that at the beginning of 2017, Bitcoin was virtually unknown to most people , and Artificial Intelligence was something that they had perhaps heard of once or twice, but was still a concept confined to science fiction. Cloud computing was still untested to many people, and hardly anyone would realise how prevalent Bots would become a mere 12 months later.
Two years ago, over Christmas, I was on a beach in the Philippines. It was a deserted beach, and this lady just decorated her beachfront with things made out of natural materials: silver stars wrapped with aluminum foil, straws made of bamboo, bowls made of coconut shell... People were crafty, resourceful. With no money, they were able to make something out of nothing. At the time, my partner was writing a blog. He asked me, if I’d write something, what would it be? I thought, it would be about crafts, and travel. That’s how we came up with the name Crafty Nomad.
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