In a digital age where more and more businesses are turning to online commerce, a good social media campaignor paid ad strategy that worked effectively in 2019 may fail to work in 2020. 

Business owners and marketers need the right techniques in place to sail through this time. Digital platforms provide a connection between marketers and audiences. It has to be utilized properly. Below are digital marketing secrets you might need to use in 2020.

Virtual and Augmented Reality 

Have you ever thought of grabbing some headphones and interacting with clients through virtual reality? How would your business or home office look like if you gave it a makeover using augmented reality? New realities have cropped up globally, turning marketing upside down. 

Sooner or later, digital marketers will need to get conversant with digital marketing realities, which are slowly becoming more effective in engaging with audiences online. Virtual reality, for instance, gives clients the impression of being within your business environment. Augmented reality is more advanced – it combines visual content with the business environment.

These new marketing realities have the capability of revolutionizing e-commerce completely. Where heading to a retail shop is no longer an option, virtual and augmented realities are giving marketers the chance to thrive without putting their clients at risk. This kind of engagement with the client gives them a new kind of encounter that seems real.

Private Conversation Channels

The sudden shift in digital marketing has been accompanied by an increase in dark social conversations. As a result, most individuals are developing a preference for private conversation channels. 

Brands that haven’t built their relationship marketing skills may need to spend more on social platforms or build their own community conversations that give their audience a sense of belonging.

Having your own community as a marketer facilitates a better customer experience. The business automated processes make conversations more streamlined, giving your clients a personalized experience.

To create more reliable connections, it is wise that you invest more in causes that resonate with your brand. Engaging in healthy collaborations will remain important as brands look for new content in the form of inspiring stories to boost their online presence.

Use of Proximity Marketing

Proximity marketing has been in existence since 2013. However, more technological tools such as beacons have been discovered and both can be combined to create a more effective marketing strategy.

Beacons facilitate the transmission of signals within a specific radius. They enable you to send marketing information to digital devices within your target location. 

Combining them with proximity marketing allows businesses to reach their potential clients more effectively. They also facilitate cross-selling and build more loyalty. The end result is conversational commerce and active chatbots, which have more potential than ordinary messaging apps.

The customer service manager at an online service that provides the best essays says that chatbots facilitate the integration of your online business with social media and messaging apps, creating more interaction with your audience on their preferred platform. They also facilitate the provision of consistent information that is delivered instantly. The result is improved customer support, more proactive engagement and the ability to generate more valuable insights about your customers. 

Humanizing Your Brand

The introduction of artificial intelligence in businesses has officially marked the beginning of a new digital marketing era. Most brands have already started incorporating programming and data analysis into their marketing strategies.

Humanizing your brand through artificial intelligence gives it a catchier look. You can achieve this by personalizing your content before sharing it on online platforms. 

Incorporate a casual tone in your content. Make it sound like it came from an individual than an organization. Such content is capable of getting users’ attention because they find it more entertaining. 

Engage your audience in actual conversations. If anyone comments on your posts, respond in a personal way instead of sending them something that is copy-pasted. 

Using Voise Seach Optimization

Incorporating voice search optimization in your digital marketing strategy can be a great plus. Statistics show that approximately 50 percent of the searches performed online in 2020 are in voice format. Another study by Google indicates that 72 percent of individuals owning voice-based speakers use them daily. 

You can implement VSO through various targeted approaches that help build fresh content for voice-intent targeting. You may also rework on existing content and convert it into voice messages. Feel free to use broader tactics such as local intent, which feature more in organic searches.

If you are unsure of how to begin optimizing your site and content for voice search, consider hiring SEO Management services who can work and create a marketing strategy to improve traffic and visibility. 

Final Thoughts

Digital marketing has enabled many brands to reach a larger audience in more affordable and measurable ways. As a marketer who wants to succeed in 2020, it is essential that you find out how you can implement these secrets to stay ahead of the competition. 

Take time to develop a winning strategy that ensures customer satisfaction while increasing revenue for your business. This translates into more sales, and the ultimate long-term customer relationship all businesses yearn for.